Systems Administrator

Bismarck, ND 58501

Posted: 05/18/2020 Employment Type: Direct Industry: Information Technology Job Number: 80579

Job Description

As part of our Information Technology team, you will provide technology and support needed for all employees to effectively and efficiently perform their jobs. The Information Technology team is dedicated to effective communication, proactive system maintenance, lifecycle management, maintaining a secure technology environment, and system capacity/performance management.
 
What you will do
  • System monitoring of hardware and software for availability and peak performance including servers, routers, storage, virtual infrastructure, firewalls and circuits and responding to alerts in a timely manner.
  • Work with IT team members to support Cisco Unity Connection IP phone system for adds, moves and changes.
  • Monitor for the completion of scheduled jobs such as backups and patching, and investigate and resolve job errors/completion issues.
  • Maintain end point security and antivirus software solutions on desktops and servers.
  • Provide input and recommendations on potential technology solutions and process improvements.
  • Support users in a Microsoft AD environment to include group policy updates, user and group maintenance and AD integration with various applications to support business needs.
  • Support WebEx conferencing solutions.
  • Test updates, patches, and new software to verify functionality and compatibility prior to implementation for network, server, and desktop devices using centralized management software
  • Provide level 2/3 end user support.
  • Manage and resolve assigned service desk requests based on criticality and operational needs.
  • Create and maintain procedures, system, and configuration documentation.
  • Maintain accurate software and hardware inventory and makes recommendations for replacements, upgrades, and overall lifecycle management.
  • Work to resolve application and network issues with business unit systems providers
  • Coordinate and monitor data center generator exercising and UPS testing.
  • On call rotation with other members of the IT team
  • Complete assigned and approved change management requests for all operations within the IT department

Job Requirements

Required
  • Bachelor's degree in computer science or related field; or equivalent experience.
  • 6+ years' experience supporting the following technologies:
    • Windows
    • Microsoft Windows server operating system 2012 or newer
    • VMWare vSphere 6.7
    • Active Directory 2012 or newer
    • Microsoft Exchange 2013 or newer
    • Networking updates and configurations (including VLANs, switching, routing, DHCP, DNS, BGP)
    • Veeam Backup Software
    • Must have a valid driver's license and personal transportation.
Preferred
  • Microsoft certifications in core infrastructure and/or cloud platform and infrastructure.
  • Experience with project management and help desk software.
  • ITIL certification
  • Experience supporting Cisco Unity Connection VoIP phone systems, CUCM, and Variphy.
  • Experience supporting Cisco switches, routers and firewalls in a WAN environment.
  • Experience supporting a SDWAN environment.
  • Experience supporting JHA banking solutions.
  • Experience supporting 100 or more end users.
  • Experience with the following technologies: Citrix, Microsoft SQL Server 2016 or other DBMS, Microsoft IIS or other web servers, storage area networks, SMTP, and business continuity/disaster recovery.
The work setting
You will enjoy working in a professional business environment and you will work largely within the bank. Work hours are generally during regular business hours, however you must be flexible to work some nights, weekends, and on call rotation.
Tasks frequently require prolonged, mental, and visual concentration.  At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.
 
For more information email resume to [email protected]
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